· My computer is running more slowly than normal. Is there something I can do to speed it up?

If your internet connection is slow - you may want to purge your temporary internet files occasionally - say maybe once every 2 weeks or so.

If you computer is running slowly in general - try running a defrag by clicking Start - Run - typing defrag and click OK. It may take a while to run, but can improve your computer's performance considerably. Defrag cleans up your computer and organizes the data so that your harddrive access time works more efficiently.
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· How do I delete my temporary internet files and cookies?

For most versions of Internet Explorer - click the Tools menu - click Internet Options - click Delete Files in the middle of the screen. The Delete Cookies button is just to the left of the Delete Files Button.
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· Where can I get more information about "cookies?"

A good place to start is http://www.cookiecentral.com/
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